Welcome to Ganga Handicrafts. By accessing our website and purchasing our marble inlay handicrafts, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
These Terms & Conditions govern your use of our website and the purchase of products from Ganga Handicrafts. By using this website, you accept these terms in full.
2. Products & Services
- All our products are handcrafted marble inlay handicrafts, and slight variations in color, design, and finish may occur due to the handmade nature.
- We strive to display product images and descriptions accurately; however, minor differences may occur.
- Product availability is subject to change without prior notice.
- All prices listed on the website are in INR (₹) unless stated otherwise.
- Prices are subject to change without prior notice.
- We accept secure payments through trusted third-party payment gateways.
- Ganga Handicrafts is not responsible for any payment processing errors caused by third-party services.
4. Orders & Confirmation
- Once an order is placed, you will receive an order confirmation via email or phone.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.
- In case of cancellation, a full refund will be processed.
5. Shipping & Delivery
- We offer domestic and international shipping.
- Delivery timelines may vary depending on location and product availability.
- Delays caused by courier services, customs, or unforeseen circumstances are beyond our control.
6. Returns & Refunds
- Returns are accepted only for damaged or defective products.
- Customers must report issues within 48 hours of delivery with proper proof (images/videos).
- Approved refunds will be processed within a reasonable timeframe.
- Customized or personalized products are non-returnable.
7. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Ganga Handicrafts and is protected by copyright laws. Unauthorized use is strictly prohibited.
8. User Responsibilities
By using our website, you agree:
- Not to misuse the website or engage in fraudulent activities
- To provide accurate and complete information when placing orders
- Not to attempt unauthorized access to our systems
9. Limitation of Liability
Ganga Handicrafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Third-Party Services
We may use third-party services (payment gateways, shipping partners). We are not responsible for their policies or actions.
11. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
12. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of local courts.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Ganga Handicrafts
Email: [gangahandicrafts@gmail.com]
Phone: [+91 7456949191]